In the event of a claim, our claims department is here to guide you through the claims process so you have as little to worry about as possible. The only phone call you need to make is the one to let us know what happened and we will take it from there. We will give you essential advice on what to do to mitigate any further losses, on what the next steps are and advise you of the documentation required in order to progress the claim in a fast and effective manner.
We aim to keep you up to date with the progress of your claim and ensure it has as little impact on your day-to-day life as possible. Communication with your Insurers is key and we therefore speak to them on a regular basis to ensure the claim is progressing in the right direction.
Many people think having an insurance broker is only essential for businesses however, we know that if left on your own, any claims process can be stressful for both companies and individuals alike. Whether the claim is a big commercial loss or a minor motor collision, we adjust our skills to suit your individual needs and this is where we can be different.
A comment from our Senior claims handler: “I want people to think the claims service at Fairweather is so great that they almost wish they had a claim ;-) I want our clients to know that they can always rely on me and feel they never have to worry about a thing.”
Therefore, if you need to make a claim, make sure we are the ones dealing with it!